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AI landlord screening tool will stop scoring low-income tenants after discrimination suit

Illustration of location plackets dropped on a map.
Image: Cath Virginia / The Verge, Getty Images

SafeRent, an AI screening tool used by landlords, will no longer use AI-powered “scores” to evaluate whether someone using housing vouchers would make a good tenant. On Wednesday, US District Judge Angel Kelley issued final approval for a roughly $2.3 million settlement to prevent SafeRent from discriminating against tenants based on income and race.

The settlement stems from a 2022 class action lawsuit filed in Massachusetts. The suit alleged that SafeRent’s scoring system disproportionately harmed people using housing vouchers — specifically Black and Hispanic applicants. In addition to violating Massachusetts law, the complaint also accused SafeRent of breaking the Fair Housing Act, which prohibits housing discrimination.

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